COVID-19 Pandemic special condition tern and condition. Effective July 5 2020
Before HK Post resumes Commercial imail (by flight) service, alternative shipping courier will be adopted. Order will be shipped by our contracted shipping agent, transited by DHL Cargo flight, and then delivered by Royal Mail.
-Estimated delivery time will take 1-2 weeks and the exact delivery time depends on flight service availability, custom clearance and Royal Mail processing.
-Once order is shipped, order is non-cancellable. No compensation for delay in this special time until further notice. Compensation for loss of package will be complied with the shipping carrier’s term.
-Due to shipment carrier’s restrictions on item allowance and parcel volume & weight ratio, order is subject to cancellation and refund if order does not comply with shipping carrier’s guideline.
We wish you all stay well and we aim to resume normal service ASAP.